mission

portway handling de portugal, s.a., was set up to render high quality ground handling services to aircraft, as well as to provide complementary services, including training. It also contributes towards the economic, social, environmental and cultural development of the regions in which it operates, creating added value for its shareholder and ensuring that its workers are both highly motivated and benefit from the highest possible levels of professional qualification.

vision

The directors of portway handling de portugal, s.a., recognise that the company’s business must be pursued and developed in a sustainable manner, while also being socially and environmentally efficient. This will help to position portway as a ground handling agent of recognised competence, guaranteeing that its performance always enjoys the full trust and confidence of its business partners and clients.

values

Our essential values are:

• Dedication to our clients – All of our company’s activity is geared towards ensuring the satisfaction and loyalty of our clients since it is based on their particular needs and expectations
• Innovation and a competitive spirit – We use the very latest and most creative policies and equipment, seeking maximum efficiency in our methods and processes
• Development of our workers and collaborators – We are committed to ensuring personal and professional growth in an environment of continuous training
• Result orientation – We are committed to achieving the best possible operating results and optimising our economic and financial performance

Our values depend directly on:

• the skills and capacities of our human resources and the training that they receive
• the professionalism of our human resources
• the suitability of our equipment, information systems and the facilities existing for the services that we provide
• the internal procedures that we have adopted
• compliance with the legislation in force, company rules and other requirements

policy

The directors of portway handling de portugal, s.a., understand that the company’s economic success depends directly on the correct and rational use of resources, guaranteeing competitiveness by responding to clients’ needs and thereby ensuring their loyalty, working in close conjunction with the various partners and agents operating at airports.

To ensure that operations run smoothly and to guarantee the continuity and sustainability of our business, portway keeps a permanent and close watch on operating requirements, so that it can respond as quickly as possible to the different situations with which it is faced.

As far as the environment is concerned, portway handling de portugal, s.a., undertakes activities leading to environmental certification and is immediately committed to disposing of its waste appropriately and promoting measures to reduce pollution whenever possible, as well as reducing its consumption of scarce resources. We have expressly stated our intention to renew our fleets and equipment by always choosing environmentally friendly solutions.

Prevention in the areas of hygiene and safety at work also plays an important role in our activity, together with respect for the implementation of all security and safety rules and for OACI and IATA guidelines.