Operations Agent

• Manual Load-Control (Initial & Recurrent)
• Walk Out Assistance

Passenger Handling

• Check-in
• World Tracer Management (WTM)

Ramp Safety & Handling

• Ramp Safety
• Manual Handling
• Pushback Procedures

Dangerous Goods Regulations IATA

• DGR CAT 8
• DGR CAT 9
• DGR CAT 6
• DGR CAT 10

Airport Security

• Level 6
• Level 7