privacy policy

Background

portway, Handling de Portugal, S.A. (hereinafter referred to as portway) is committed to ensuring the privacy and protection of the personal data of everyone who interacts with it, including users of the www.portway.pt website.

This Privacy Policy should be read in conjunction with the Terms and Conditions.

Who is responsible for processing personal data?

The entity responsible for processing personal data is portway, Handling de Portugal, S.A.

Rua C, Edifício 124, Aeroporto de Lisboa
1700-008 Lisbon
Tel.: +351 21 844 50 00

What personal data do we collect?

We collect personal data from users when they complete the forms available on this website, namely to submit job applications, requests for information, complaints and suggestions. When completing a form, users are required to provide their name, email address and telephone number. The personal data collected is necessary for portway to fulfil the purpose for which it is collected, and by providing it, users acknowledge and accept this Privacy Policy.

For what purposes do we use the personal data we collect?

The personal data we collect is used, among other purposes, to assess job applications, manage customer relationships and comply with legal obligations. The contact details provided by users in the forms will be used exclusively to process job applications, respond to requests for information and manage any complaints and/or suggestions submitted by users.

The processing of users' personal data may be carried out by entities contracted or subcontracted by portway, namely for complaint management purposes. In such cases, these entities are required to implement appropriate technical and organisational measures to ensure that the processing of the personal data provided in the forms complies with legal requirements, particularly regarding security and confidentiality, in order to safeguard users' rights.

The personal data we collect will not be disclosed to third parties for purposes other than those for which it was originally collected without the user's explicit consent. Where required to comply with legal obligations, portway may allow judicial, public security, tax or regulatory authorities access to users' personal data.

How long do we keep your personal data?

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or processed, without prejudice to compliance with any legally established retention periods.

What are my rights as a Data Subject?

Users have the right to request access to their personal data held by portway. They also have the right to data portability, rectification or erasure of their personal data. In addition, users may request restrictions on or object to the processing of their personal data, except where such data is necessary for the provision of services requested from portway or for compliance with legal obligations.

Consent given by the user may be withdrawn at any time. However, the withdrawal of consent does not affect the lawfulness of any processing carried out prior to its withdrawal.

Users have the right to be notified by portway in the event of a personal data breach and may also lodge a complaint with the supervisory authority – the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) – without prejudice to the right to submit a complaint directly to portway's Data Protection Officer.

Who can I contact to exercise my rights as a Data Subject?

portway has appointed a Data Protection Officer, who may be contacted by post at:

portway – Handling de Portugal, S.A.
Rua C, Edifício 124, 1st Floor, Aeroporto de Lisboa
1700-008 Lisbon

or by email at: dpo@ana.pt.

What measures does portway take to ensure the security of your personal data?

portway implements appropriate technical and organisational measures to comply with legal requirements, particularly with regard to security and confidentiality. In doing so, portway seeks to safeguard the rights of data subjects by ensuring that their personal data is protected against unauthorised access, improper use, loss or destruction.

These technical and organisational measures are reviewed and improved on a regular basis. In addition, the www.portway.pt website is continuously monitored using specialised tools to detect and prevent potential cyber-attacks.

If portway decides to amend this Privacy Policy, this webpage will be updated accordingly.