Portway’s foremost priority is to ensure the safety and comfort of its passengers, working to provide everyone with a pleasant and unique experience from the moment they contact us.
Portway provides the following services:
Passenger and baggage check-in using Portway’s own system or the customer’s system
Passenger boarding
Passenger reception upon arrival
CIP/VIP passenger assistance services
Special assistance for unaccompanied minors (UM)
Baggage irregularity services
Excess baggage fee collection
Ticket sales desk and services
Lost & Found desk and services
We are fully committed to meeting our customers’ aircraft turnaround times. To achieve this, we apply our experience and expertise to deliver an efficient, up-to-date service.
Services provided:
Passenger and crew transport
Aircraft loading and unloading
Communication between the Portway agent and the aircraft cockpit
Aircraft pushback and towing
Lavatory and potable water services
Aircraft engine pneumatic start servicesço atualizado e eficiente.
The specialised technical training of our employees ensures that you receive all the necessary information with accuracy and quality.
Services provided:
Flight preparation
Flight control and coordination
Post-flight communication
Portway provides a premium air cargo handling service. The credibility of our services is reflected in the fact that we handle all major integrators operating at Portuguese airports. By using advanced cargo handling technologies, we ensure efficiency, quality and punctuality at every stage of the operation.
Services provided:
Transport, loading and unloading
Cargo X-ray screening services
Cold storage
Valuable cargo storage
Automatic weighing of pallets and containers
Automated surveillance using Portway’s own DVR system
Facility surveillance and security services
Since its establishment, Portway’s Training Centre has been committed to delivering the high safety standards required in the aviation sector through specialised technical professionals.
With a wide range of courses and a highly qualified team of trainers, the Portway Training Centre has built a strong reputation for quality, both in Portugal and internationally. It continues to be the preferred choice of existing and new customers.
We have an ongoing responsibility to train and refresh our customers’ teams, ensuring they remain up to date with the latest developments in the legislation relevant to their roles. Particular emphasis is placed on dangerous goods and aviation security training, including IATA ATS standards and ANAC certification. Our partnerships range from airlines to aviation service providers, allowing the Portway Training Centre to play an active and dynamic role in the global aviation sector.
We are committed to honouring the trust placed in us. Investment in training translates into solid foundations of competence and safety for everyone who chooses to grow with us.
featured courses:
Dangerous Goods Regulations
Aviation Security
certificates:
IATA (International Air Transport Association)
ANAC (Portuguese Civil Aviation Authority)
DGERT (Directorate-General for Employment and Labour Relations)
in addition to its handling services, Portway is also involved in other airport-related activities.
